Recordings

Recordings add-on allows recording selected users’ calls for monitoring purposes. In order to use it you have to set up which users’ calls you want to record.

This add-on gives more options for managing recordings, such as making it possible to:

  • Send a recording to email.
  • Limit space users’ space for recordings.
  • Record calls without user knowledge.
  • Let users manage their recordings (send to email/listen/download/delete).
  • Convert recordings from WAV to MP3 format and store them on an external server, to ease the load on the main server.

Settings

Settings inner

User settings