This add-on allows you to expand your service range and provide additional service for your clients – Callback.

Callback in MOR is implemented in very simple way. It is enough to tell the system the Access Number (DID) and the way Callback should act.

Supported Callback methods in MOR, listed by initialization method (which triggers Callback), are:

  • Call
  • Over GUI
  • Over Email
  • Over API

Callback in MOR can be classified three ways depending on how the user is authenticated/authorized:

  • By User Device’s PIN.
  • Using ANI (Automatic Number Identification).
  • By the Calling Card’s Number/PIN (or just the PIN).

Callback add-on comes from MOR 11 version. For more information please contact us.