MOR: Class 5 Softswitch
MOR is Class 5 Softswitch with Billing and Routing with extended functionality, increased stability and professional support directly from the developers. Check MOR Online Demo — no installation or signup required (auto-login enabled):
Who is this system designed for?
Kolmisoft System MOR is designed for premium performance and scalability; therefore, it is suitable for VoIP or Broadband service providers.
Business VoIP
Residential VoIP
Wholesale Transit
PSTN/GSM Termination
Calling Cards
Call Shops
Callback
Voice-Broadcasting
Functionality
Carrier Grade MOR Softswitch platform with it's rich functionality enables service providers to build scalable and robust VoIP services
Billing
- Support real-time billing, prepaid and postpaid
- Real-time balance update: live calls are dropped if balance is out of credit
- Subscriptions and Packages
- Multicurrency support (Manual or automatic exchange rate)
- Force cut off
- Loop detection mechanism
- Online and aggregated CDRs
- VAT accounting
- Comprehensive financial analysis
- Notification system
- Integrated automated, customizable invoicing system
- Price list/Tariff management
- Import/export of price lists from/to CSV files
- Pricelist generator for originators (customers): compare and analyze pricelists of terminators (suppliers), apply margins, generate new price list
- Configurable billing patterns for call rating
- DID billing support
- Configurable Service Plan fixed fees (Example: Monthly Plan fee)
- Configurable rounding method (round/up/down)
- Time zones can be configured on individual Vendor or Client basis
- Low balance notification by email
Routing
- Routing by LCR (Least Cost Routing)
- Routing by Priority (Forced/preference routing)
- Routing by Preset Proportion (Percentage based routing)
- Routing by Quality (Adaptive Routing based on ASR/ACD formula)
- Routing by CallerID (Origination based routing, EU requirement)
- Routing according to the time period
- Mobile Number Portability support
- Originator authentication based on IP address, user/password, caller ID, PIN code, DID number, tech. prefix
- Traffic failover
- Load balancing/sharing for termination endpoints
- Multiple routing plans
- Automatic blockage of unprofitable calls (Profit/loss protection)
- Lines limits for originators and terminators
- Maximum call time limitation
- Unlimited Supplier (Vendor/Provider) Connections
- The dialed number and CLI manipulation. Normalization of number format
- Blacklists, white lists, integration with custom database
- Custom processing of SIP Headers
- Test Dialplan tool – Call routing simulator/debugger
- The route to client PBXs by IP addresses – Trunking
Switching
- Signaling Protocols: SIP, H323, IAX2
- Network Protocols: TCP, UDP, RTP, RTCP
- Audio codec support: G.711 (a/u), G.723, G.729a, G.726, G.722, GSM, iLBC, Speex, OPUS
- Video codec support: H.261, H.263, H.263+, H.264
- Codec Transcoding
- Fax support: T.38 Fax Relay Protocol
- Specify audio and video codec and priority per connection point
- Support DTMF conversion and transmission settings: RFC2833, SIP INFO, INBAND
Reporting
- Traffic reporting for calls
- Charts reports for concurrent calls, call duration and ASR
- Sales reports for payments, cost, and revenue
- Users reports with full CDR
- Statistical reports based on routes, clients, providers, time, etc
- Export to .pdf or .csv formats
- Flexible Summary/Aggregate reports
- Sales, Payments Reports
- PDF Invoice export
- Profit/Loss Reports
- Reports by Call Hangup Cause, Destinations
Invoicing / Balance Management
- Per-customer invoice templates, including logo
- Multiple billing increments
- Credit limit and prepayment management
- Balance and payments management
- Contact management
- Automatic and batch invoicing
- Exportable carrier, balance and invoice reports
Real-Time Monitoring
- Active Calls (Connected/Ringing)
- Softswitch status
- User Activity
- Detailed SIP logs
- Real-Time Alerts for various situations
- CPU/RAM utilization, hard disk real-time monitoring
- Services monitoring
- Dynamic Provider Quality Deviations from baseline Provider
Security
- IP blocking on failed attempts to register, login, etc
- IP blocking by Country
- Built-in high-performance IP firewall
- Password security controls
- User Audit Logging
- Support setting different authority for different users
- Protection against Brute-force attacks
- SSH Blacklisting
Support & Updates
- 24×7 Rapid response ticketing portal
- Remote monitoring
- Ticket escalation
- Entitled to all maintenance releases and major version upgrades
- The in-house Development team for product refinement and extra development
- Remote Support through Secured SSH access.
- Installation and Provisioning support
Value Added Services / PBX Features
- Interactive Voice Response (IVR)
- Follow me ( Call Forwarding )
- Call Transfers
- Voicemail
- Balance reporting
- Callback
DID Management
- DID inventory search/filtering
- Bulk upload tool
- DID Status and Assignment visibility
- DID CDR Reporting
- Buying/Selling charges support
System Administration
- Network Activity Recorder for analysis and debugging purposes
- Re-rate CDR tool
- Destination/Prefix management
- Access Controls for Web users
- Complete control Web Interface
XML-based API Integration
- API for integration with third-party ERP, CRM, CMS, OSS/BSS software
- Develop Custom solutions and integrations
- Language agnostic – use any language of choice: Python, Java, PHP, Ruby, etc
- Manipulate Accounts, Customers and Vendors
- Full documentation available for all API methods
What does it look like?
Here you can check various screenshots from the MOR GUI
[robo-gallery id=1435]
Implementations
Complete Redundant and Scalable System with High-Availability
Highly recommended architecture of the system for Professional Business.
2 Servers Redundant System for Basic Business Environment
Minimal solution which provides redundancy. No scalability though.
2 Servers Double-Capacity System
Not recommended system architecture with increased capacity.
Basic-Testing System (Not for Production)
This is very basic solution All-in-one-Server. No redundancy, no High-Availability, no Scalability. Use only in the testing environment. Not suitable for business.
Testing Options
Kolmisoft offers many ways to try MOR. Click here to learn about the testing options.