M4 SBC: Class 4 Softswitch

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M4 SBC is a Class 4 Softswitch dedicated to managing VoIP wholesale business.
It is easy to use, powerful and all-in-one solution for wholesale providers who want to get the daily job done fast.

Softswitch Class 4

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Who is this system designed for?

For VoIP wholesale business:

Wholesale Termination

DID Forwarding

SIP Trunking

GSM Termination

Functionality

Carrier Grade M4 SBC platform with it's rich functionality enables service providers to run VoIP wholesale business operations with ease

Billing

  • Support real-time billing, prepaid and postpaid
  • Real-time balance update: live calls are dropped if balance is out of credit
  • Multicurrency support (Manual or automatic exchange rate)
  • Force cut off
  • Loop detection mechanism
  • Online and aggregated CDRs
  • VAT accounting
  • Comprehensive financial analysis
  • Notification system
  • Integrated automated, customizable invoicing system
  • Price list/Tariff management
  • Import/export of price lists from/to CSV files
  • Pricelist generator for originators (customers): compare and analyze pricelists of terminators (suppliers), apply margins, generate new price list
  • Configurable billing patterns for call rating
  • Configurable rounding method (round/up/down)
  • Time zones can be configured on individual Vendor or Client basis
  • Low balance notification by email

Routing

  • Routing by LCR (Least Cost Routing)
  • Routing by Priority (Forced/preference routing)
  • Routing by Preset Proportion (Percentage based routing)
  • Routing by Quality (Adaptive Routing based on ASR/ACD formula)
  • Routing by CallerID (Origination based routing, EU requirement))
  • Originator authentication based on IP address, Tech. prefix
  • Traffic failover
  • Load balancing/sharing for termination endpoints
  • Multiple routing plans
  • Automatic blockage of unprofitable calls (Profit/loss protection)
  • Lines limits for originators and terminators
  • Maximum call time limitation
  • Unlimited Supplier (Vendor/Provider) Connections
  • The dialed number and CLI manipulation. Normalization of number format
  • Blacklists, white lists
  • Custom processing of SIP Headers
  • Test Dialplan tool – Call routing simulator/debugger
  • The route to client PBXs by IP addresses – Trunking

Switching

  • Signaling Protocol: SIP
  • Network Protocols: UDP, RTP, RTCP
  • Audio codec support: G.711 u-law, G.711 A-law, G.723.1 (passthrough only), G.726, G.729a, GSM, Speex (8kHz using 20 ms ptime), G.722, Opus, AMR, AMR-WB
  • Codec Transcoding
  • Fax support: T.38 Fax Relay Protocol
  • Specify audio codec and priority per connection point

Reporting / Troubleshooting

  • PCAP/RTP trace
  • Traffic reporting for calls
  • Charts reports for concurrent calls, call duration, and ASR
  • Sales reports for payments, cost, and revenue
  • Users reports with full CDR
  • Statistical reports based on routes, clients, providers, time, etc
  • Export to .pdf or .csv formats
  • Flexible Summary/Aggregate reports
  • Sales, Payments Reports
  • PDF Invoice export
  • Profit/Loss Reports
  • Reports by Call Hangup Cause, Destinations

Invoicing / Balance Management

  • Per-customer invoice templates, including logo
  • Multiple billing increments
  • Credit limit and prepayment management
  • Balance and payments management
  • Contact management
  • Automatic and batch invoicing
  • Exportable carrier, balance and invoice reports

Real-Time Monitoring

  • Active Calls (Connected/Ringing)
  • Softswitch status
  • User Activity
  • Detailed SIP logs
  • Real-Time Alerts for various situations
  • CPU/RAM utilization, hard disk real-time monitoring
  • Services monitoring
  • Dynamic Provider Quality Deviations from baseline Provider

Security

  • IP blocking on failed attempts to register, login, etc
  • IP blocking by Country
  • Built-in high-performance IP firewall
  • Password security controls
  • User Audit Logging
  • Support setting different authority for different users
  • Login uses SHA512, RSA2048 encryption
  • Protection against Brute-force attacks
  • SSH Blacklisting

Support & Updates

  • 24×7 Rapid response ticketing portal
  • Remote monitoring
  • Ticket escalation
  • Entitled to all maintenance releases and major version upgrades
  • The in-house Development team for product refinement and extra development
  • Remote Support through Secured SSH access.
  • Interactive training sessions for all new customers using screen sharing
  • Installation and Provisioning support

 

System Administration

  • Network Activity Recorder for analysis and debugging purposes
  • Re-rate CDR tool
  • Destination/Prefix management
  • Access Controls for Web users.
  • Complete control Web Interface

XML-based API Integration

  • API for integration with third-party ERP, CRM, CMS, OSS/BSS software
  • Develop Custom solutions and integrations
  • Language agnostic – use any language of choice: Python, Java, PHP, Ruby, etc.
  • Manipulate Accounts, Customers and Vendors
  • Full documentation available for all API methods

What does it look like?

Here you can check various screenshots from the M4 GUI

[robo-gallery id=1483]

Testing Options

Kolmisoft offers many ways to try M4. Click here to learn about the testing options.