Are you using PortaOne?

Meet MOR, the PortaOne alternative for VoIP providers requiring a more affordable and easy-to-use Class 5 Softswitch to manage voice business more efficiently.

 

Pricing

MOR PortaOne
MOR is designed for small and medium-sized VoIP providers that need a robust Class 5 Softswitch, with billing and routing functions at a fair price.

The perpetual license purchase price starts at €3,150 ($4,200). The monthly rental (subscription) price starts at €315 ($420).

PortaOne is designed for large telecom service providers that can allocate big budgets to their softswitch infrastructure.

The price of an unlimited perpetual license for PortaSwitch is €65,300 ($79,000).

It is expensive to upgrade the system to a higher plan, if your business grows.

 

Architecture and Implementations

MOR PortaOne
You can get started with MOR by using a single server solution, where all elements (core, GUI, and DB) are located in one place. This makes the system easy to manage, and you can get going quickly. Once your voice traffic volume increases, you can easily scale your infrastructure. PortaOne’s main product is PortaSwitch, which has two main components: PortaBilling (BSS and OCS) and PortaSIP (class 4/5 softswitch and SBC).

The installation of PortaBilling requires four Linux servers. This increases your hardware costs.

It takes longer to set up the system, and the infrastructure management becomes more complicated.

 

Partitioning

MOR PortaOne
MOR installation can be done both on your server and on a dedicated server, hosted by Kolmisoft. You have full control over the server redundancy and the complete system belongs only to you. There are no shared servers or partitions. A few third-party providers, such as WorldCall.be and Telinta, offer a PortaOne partition on their servers. You have no control over the infrastructure. If there’s a downtime, you can do nothing about it.

 

Usability

MOR PortaOne
MOR has an intuitive and user-friendly interface. The platform is simple and easy to use, and you can learn the configuration basics very quickly. This saves you time and improves the user experience, especially when training new staff. PortaOne has an advanced administrator’s interface, which is more complicated and difficult to manage. It takes longer to learn the system and it’s harder to make the configurations, especially if you haven’t used any other softswitches before.

 

Voice Broadcasting

MOR PortaOne
MOR supports voice broadcasting. This feature is available under the Auto Dialer add-on. PortaOne doesn’t support voice broadcasting.

 

Signaling protocols

MOR PortaOne
MOR supports SIP, H323, and IAX2. The IAX2 protocol consumes less bandwidth than other protocols, and can be used in regions where Internet services are expensive. PortaOne doesn’t support IAX2.

Other difficulties with PortaOne

We often receive emails from people looking to replace PortaOne. We always ask what difficulties they are having with their system and why they want to replace it. Here are the most common problems with PortaOne that they tell us about.

  • We have a PortaOne partition on another provider’s servers. They do not have proper redundancy built-in, causing us to have downtime from time to time. If we were to own and manage the full infrastructure, we could take responsibility for downtime, do the required updates, and so on. We’re paying a fortune every month. It would be better to spend the money on our own infrastructure and have better redundancy.
  • We are using a PortaOne partition but we are looking at setting up our own independent system. Generally we are satisfied with PortaOne, but their price is very high. We want something more affordable.
  • The company hosting PortaOne for us acts as a middle-man. This makes service levels worse. We would not mind switching to our own PortaOne, but it’s very expensive and the Class 5 features are a bit limited.
  • PortaOne is an amazing platform, but their control panel is very complicated to manage. It seems they created the interface for database professionals and didn’t consider a simple user’s difficulties.
  • There are no particular issues with PortaOne except the overhead cost of using the product. We do not do enough business to justify the cost.
  • I am doing call termination through my gateways and I am using PortaOne from Telinta. I can’t do transcoding, so I can’t connect clients who prefer to use other codecs. The RTP server is hidden — we have no access to tweak it. There are no byte-saving options, either, so I lose some business because I can’t reduce bandwidth consumption.
  • As we scale up, MOR would be much more affordable than PortaOne — which unfortunately we are not as happy with as we expected to be. It is too expensive to scale and a bit complicated when teaching new staff how to use it.
  • Our primary need is to support large call centers. This causes our PortaOne softswitches to struggle, resulting in high PDD.

 

Wondering where to start?

Here are some useful resources:

 

Ready to try MOR seriously?

Sign up for the Pilot project and you‘ll get:

  • Installation on your server or on Kolmisoft dedicated servers
  • Technical support and assistance with configurations
  • Fully functional MOR system with the complete feature set

Still have questions? Contact us and we’ll be glad to assist!